TERMS & CONDITIONS
All orders are subject to availability.
Prices are subject to change without notice.
All prices quoted are exclusive of VAT. VAT is applicable on certain products.
For products with unit of measure in "Kilo", the price is subject to the actual catch weight of the product. When placing the order, the amount ordered must be expressed in units (PCS) and the price on the order will show the cost per kilo adjusted to the catch weight of the product. On the invoice, instead, the price will reflect the actual weight of the specific item picked.
All goods supplied remain the property of Italicatessen UK Ltd until payment has been received in full. We reserve the right to repossess goods not paid for as agreed.
Goods will only be supplied on a cash on delivery basis until such time that a fully completed and approved credit application form is processed by our Credit Control department.
Please note that credit applications can take up to 7 working days to process.
Application forms are available from our sales office/team.
MAXIMUM CREDIT WILL BE THE 7TH OF THE MONTH FOLLOWING DELIVERY.
All delivery areas must be hand trolley accessible and ground floor only.
Deliveries below a certain monetary value and within non-urban areas may attract a delivery charge.
All goods should be examined at the time of delivery and best before dates checked before a clear signature is given.
No claims for missing or damaged goods will be accepted later on.
Returns must be noted in returns section of delivery dockets.
All goods must be returned in their original box.
Any further claims must be made directly to our office within 24 hours of delivery.
Please contact our sales office regarding delivery arrangements.
Failure to comply with any part of the above criteria will result in non-acceptance of claim.
Unpaid Service Charges
PLEASE NOTE THAT A £20 SERVICE CHARGE WILL APPLY TO EVERY RETURNED CHEQUE OR UNPAID DIRECT DEBIT.
Signatures for goods should be by authorised personnel and shall be binding against the company and guarantors.